Privacy Policy

This Privacy Policy (“Policy”) outlines the guidelines and practices related to the collection, use, disclosure, and protection of your information when you use our website or mobile application.

The terms “you” and “your” refer to the user of our Platform. The term “Services” refers to any services offered by us, whether through the Platform or otherwise.

Please read this Policy carefully before using the Platform or providing any personal information. This Policy is a part of, and should be read in conjunction with, the Terms of Use.

Your Consent

By using the Platform and the Services, you agree and consent to the collection, transfer, use, storage, disclosure, and sharing of your information as described and collected in accordance with this Policy. If you do not agree with the Policy, please do not use or access the Platform.

Policy Changes

We may occasionally update this Policy. Any changes will be posted on this page. If we make any significant changes to this Policy, we will attempt to provide you with reasonable notice, such as through a prominent notice on the Platform or via email. Where required by applicable law, we will obtain your consent. To the extent permitted by applicable law, your continued use of our Services after we post or send a notice about changes to this Policy will constitute your acceptance of the updated Policy.

Information We Collect from You

We collect and process the following information:

Information You Provide to Us

• Account Creation: When you create or update your account, we may collect your name, email, phone number, login name, password, and address.
• Third-Party Sign-In: If you sign in through third-party services like social networking sites, we may receive your login information and other data.
• Content Submission: Any content you provide, including reviews, order details, history, favorite products, special requests, and referral information.
• Service Usage: Information related to your use of our Services, such as phone number, address, email, and preferences.
• Customer Support: Information collected when you correspond with us for customer support.
• Interactive Features: Participation in features like discussion boards, promotions, or surveys.
• Troubleshooting: Information provided when reporting problems or seeking help.

Information We Collect Automatically

• Communications: We may maintain a record of your communications with us.
• Location Information: Depending on the Services you use and your device settings, we may collect real-time or approximate location data.
• Usage and Preference Information: We collect data on how you interact with our Services, including preferences, settings, and browsing history. This may include information collected through cookies, pixels, widgets, plug-ins, and buttons on our Platform and third-party sites.
• Transaction Information: Details of your activities on our Services, including URLs, types of Services requested, comments, search results, pages viewed, order details, promotional codes used, and more.
• Device Information: Information about devices used to access our Services, such as hardware models, operating systems, software versions, device identifiers, mobile network information, and more.

Information We Receive from Other Sources

If you connect to our Platform via a third-party service, such as a social network, you consent to our collection, storage, and use of the information provided through that service in accordance with this Policy. This includes any public information and data shared during the sign-in process. Please refer to the privacy policy of the third-party service for more details on how your information is shared.

Uses of Your Information

We use the information we collect for various purposes, including:

• To provide, personalize, maintain, and improve our products and services.
• To fulfill our contractual obligations and provide relevant information and services.
• To enhance the security of our Platform and for internal operations such as troubleshooting, data analysis, testing, research, and surveys.
• To send you information about services that are similar to those you use or that may interest you.
• To understand user behavior, improve content, process transactions, and respond to queries.
• To generate reports, conduct research, and analyze user base and usage patterns.
• To enable participation in interactive features, if available.
• To measure and understand the effectiveness of advertising, and to deliver relevant ads to you.

We also analyze log files that may include IP addresses, browser types, ISP information, app crashes, and other technical data to administer the website, learn about user behavior, improve our products and services, and gather demographic information.